Organizational role
It is important that the e-coach pays attention to the organizational elements, which can consist of 2 interventions:
1. Make clear, practical arrangements and mention the rules
Good agreements make good friends
- Clarify your role as a coach
- Introduce yourself
- What can the students expect from you/What do you expect from them
- Define the timing: time investment of the course, deadlines for assignments.
- Clarify the form of coaching: partly face-to-face? Partly online?
- When are you available for support? Given the impact of social media, the expectations are often very high. Keep it realistic and achievable.
- In what way are you available and accessible for support: mail, forum (see the list of e-coaching tools).
- Make administrative agreements.
- When and how are they working together on group assignments.
- Discuss the evaluation methods and criteria.
- Provide information about the objectives of your course.
2. Provide computer-related information
- Clarify the features of the digital environment: how to log in, use,…;
- The procedure of referral in case of technical problems.
